GLOBAL CONCEPTS  | Duration - 32.2 hours

Training Orientation | Duration - 1.2 hours

  • Excel Orientation  - Explore the Excel software package

  • Statistical Software Orientation - Explore the Minitab & JMP software packages

  • Simulator Orientation - Explore the Process Simulator


 Breakthrough Vision | Duration - 8.6 hours

  • Content Overview - Understand the nature, purpose, and drivers of Six Sigma

  • Driving Need - Identify the needs that underlie a Six Sigma initiative

  • Customer Focus - Explain why focusing on the customer is essential to business success

  • Core Beliefs - Contrast the core beliefs of Six Sigma to conventional practices

  • Deterministic Reasoning - Describe a basic cause-and-effect relationship in terms of Y=f(X)

  • Leverage Principle - Relate the principle of leverage to an improvement project

  • Tool Selection  - Identify the primary family of analytical tools used in Six Sigma work

  • Performance Breakthrough - Describe the underlying logic of the DMAIC improvement process



Business Principles | Duration - 5.4 hours

  • Quality Definition - Articulate the idea of quality in terms of value entitlement

  • Value Proposition - Define the primary components of value and their key elements

  • Metrics Reporting - Recognize the need for installing and reporting performance metrics

  • BOPI Goals - Recognize the need for cascading performance metrics

  • Underpinning Economics - Describe the relationship between quality and cost

  • Third Generation - Differentiate between the first, second and third generations of Six Sigma

  • Success Factors - Identify the primary success factors related to a Six Sigma deployment


Process Management | Duration - 9.7 hours

  • Performance Yield - Explain why final yield is often higher than first-time yield

  • Hidden Processes  - Describe the non-value added component of a process

  • Measurement Power - Describe the role of measurement in an improvement initiative

  • Establishing Baselines - Explain why performance baselines are essential to realizing improvement

  • Performance Benchmarks - Explain how a benchmarking chart can be used to assess quality performance

  • Defect Opportunity - Understand the nature of a defect opportunity and its role in metrics reporting

  • Process Models - Define the key features of a Six Sigma performance model

  • Process Capability - Identify the primary indices of process capability

  • Design Complexity - Describe the impact of complexity on product and service quality

  • Product Reliability - Explain how process capability can impact product reliability


Installation Guidelines | Duration - 3.9 hours

  • Deployment Planning - Understand the elements of Deployment Planning

  • Deployment Timeline - Understand the elements of a Deployment Timeline

  • CXO Role - Receive insight on how key decisions are addressed

  • Champion Role - Define the operational role of a Six Sigma Champion and highlight key attributes

  • Black Belt Role - Define the operational role of a Six Sigma Black Belt and highlight key attributes

  • Green Belt Role - Define the operational role of a Six Sigma Green Belt and highlight key attributes

  • White Belt Role - Define the operational role of a Six Sigma White Belt and highlight key attributes

  • Application Projects - Describe the purpose of Six Sigma Application Projects and how such projects are executed

  • DFSS Principles - See how product design can affect yield and performance

  • PFSS Principles - Have an understanding of the Process for Six Sigma Criteria

  • MFSS Principles - Understand How Managing for Six Sigma works


Application Projects | Duration - 3.4 hours

  • Project Description  - Understand how to fully define a Six Sigma application project

  • Project Overview  - Provide an overview of the key elements that characterizes an application project

  • Project Guidelines  - Explain how to establish project selection guidelines

  • Project Scope  - Explain how to properly scope an application project

  • Project Leadership   - Recognize the actions that must occur to ensure successful project leadership

  • Project Teams  - Form a project team that is capable of supporting Six Sigma applications

  • Project Financials  - Understand the role of project financials in supporting deployment success

  • Project Management   - Explain how application projects are best managed to achieve maximum results

  • Project Payback  - Understand the driving need for establishing project paybacks

  • Project Milestones  - Identify the primary milestones associated with a successful Six Sigma deployment

  • Project Charters  - Understand the role of project charters and how they are used to guide implementation